Here you will find information on what cookies may be set when you visit www.benbendesign.co.uk and how to reject or delete those cookies.

Topics

• How to control and delete cookies
• How to turn cookies off
• List of the main www.benbendesign.co.uk cookies
• Third Party Cookies set for users
• Cookies set by Third Party sites
• Social Sharing Cookies

1. How to control and delete cookies

www.benbendesign.co.uk does not use cookies to store personally identifiable information about you. However if you are wanting to block the cookies that www.benbendesign.co.uk has set this can be done through your browser settings. You may consult the help feature of your web browser to do this.

You can also visit www.aboutcookies.org which has a How to control cookies section. This details how to control and delete cookies in all mainstream web browsers. Along with details on cookie law and other useful information.

Please note that disabling cookies will affect the usability of this website as cookies are required for a number of features to work.

www.benbendesign.co.uk also uses a number of third party plugins which set cookies on this website to deliver features like web traffic reporting and social media services. To find out more information about the cookies used by these plugins and details on how to disable each one specifically please see section 4 below.

2. How do I turn cookies off?

Modern web browsers allow you to change your cookie settings and specify which cookies or sites to block and the ability to clear existing cookies. A good place to start is in your web browser’s help section this is often found under the Help menu. For more information please use the below links.

Please note it’s not recommended to disable cookies as this will affect the usability of this website.

3. List of the main www.benbendesign.co.uk cookies

This is a list of the cookies set on www.benbendesign.co.uk, and what each is used for.

Cookie Name	Purpose
PHPSESSID	PHP session tracking cookie, used to know a user repeatedly visits the account area of our website.
mobileRedirectDisabled	A cookie used to help detect if the website is visited by a mobile device and should redirect to a mobile specific website.
RS_EU_CLIENT_COOKIE_CHECK	A cookie used to remember if the visitor has seen the EU Cookie policy banner.

4. Third Party Cookies set for users

www.benbendesign.co.uk also uses a number of third party plugins which set cookies on this website to deliver features like web traffic reporting and social media services. To find out more information about the cookies used by these plugins and details on how to disable each one specifically please review the information below.

5. Cookies set by Third Party sites

To improve the user experience there may be embedded media content from websites like YouTube and Vimeo. These embedded widgets can use cookies as part of their standard functionality. www.benbendesign.co.uk does not control the creation or removal of these cookies. More information about these cookies can be found on the relevant third party website.

6. www.benbendesign.co.uk Social Sharing Tools

www.benbendesign.co.uk also allows the ability to embed social sharing tools. These tools allow users to easily share site content or links back to pages of interest over the popular social networks. These networks can set cookies when logged in to help streamline the sharing of this content. www.benbendesign.co.uk does not control the creation or removal of these cookies. More information about these cookies can be found on the relevant third party website.

7. How Long Will You Keep My Personal Data?

We will not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected.

There is no fixed time if you are a customer i.e. you have purchased our goods or services. We may keep your data for reasons of guarantee or to contact you in the future if you have opted in to marketing emails from us about our goods and services. You can opt out yourself at any time by contacting us on the above details.

If you have made an enquiry via our contact form and have indicated that you are happy to receive marketing emails from us about our goods and services, there is no fixed time period. You can opt out yourself at any time by contacting us on the above details.

If you have made an enquiry by any means but have not provided express permission for us to send you marketing emails about our goods and services in the future, we will only retain your data if the reason for the enquiry dictates that it is reasonable to do so. Once it becomes unreasonable to do so, we will delete your details. You can opt out yourself at any time by contacting us on the above details.

8. How Long Will You Keep My Personal Data?

We will not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected.

There is no fixed time if you are a customer i.e. you have purchased our goods or services. We may keep your data for reasons of guarantee or to contact you in the future if you have opted in to marketing emails from us about our goods and services. You can opt out yourself at any time by contacting us on the above details.

If you have made an enquiry via our contact form and have indicated that you are happy to receive marketing emails from us about our goods and services, there is no fixed time period. You can opt out yourself at any time by contacting us on the above details.

If you have made an enquiry by any means but have not provided express permission for us to send you marketing emails about our goods and services in the future, we will only retain your data if the reason for the enquiry dictates that it is reasonable to do so. Once it becomes unreasonable to do so, we will delete your details. You can opt out yourself at any time by contacting us on the above details.

9. How and Where Do You Store or Transfer My Personal Data?

We will only store or transfer your personal data in the UK. This means that it will be fully protected under the GDPR. The security of your personal data is essential to us and to protect your data, we take a number of important measures, including the following:

• Personal data is kept securely either physically in a locked area and/or password protected on our systems.

• If there is ever any need for transmission of your personal data over digital means, we ensure this is done securely.

• Only certain authorised personnel ever have access to this data.

10. Do You Share My Personal Data?

We will not share any of your personal data with any third parties for any purposes, subject to one important exception.

In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.

If any of your personal data is required by a third party, as described above, we will take steps to ensure that your personal data is handled safely, securely, and in accordance with your rights, our obligations, and the third party’s obligations under the law, as described above.

If for any legal reason any personal data is ever transferred outside of the EEA, we will take suitable steps in order to ensure that your personal data is treated just as safely and securely as it would be within the UK and under the GDPR, as explained above.

11. How Can I Control My Personal Data?

In addition to your rights under the GDPR, set out in Part 5, when you submit personal data via Our Site, you may be given options to restrict our use of your personal data. In particular, we aim to give you strong controls on our use of your data for direct marketing purposes (including the ability to opt-out of receiving emails from us which you may do by unsubscribing using the links provided in our marketing emails OR at the initial point of providing your details by not giving your permission for marketing emails on the contact form.

You may also wish to sign up to one or more of the preference services operating in the UK: The Telephone Preference Service (“the TPS”), the Corporate Telephone Preference Service (“the CTPS”), and the Mailing Preference Service (“the MPS”). These may help to prevent you receiving unsolicited marketing. Please note, however, that these services will not prevent you from receiving marketing communications that you have consented to receiving.

12. Can I Withhold Information?

You may access Our Site without providing any personal data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.

You may restrict our use of Cookies.

13. How Can I Access My Personal Data?

If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”.

All subject access requests should be made in writing and sent to the email or postal addresses shown above. There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover our administrative costs in responding.

We will respond to your subject access request normally within 14 days and, in any case, not more than one month of receiving it. Normally, we aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your request. You will be kept fully informed of our progress.