How Well Can We Remember Brands?

  • February 2, 2023
  • admin
  • 3 min read

The success of business is fundamentally built on the foundations of brand awareness. The ability for us to mentally note a brand and lock that snapshot away in the memory bank to be able to identify it indefinitely is what enables it to thrive; through marketing campaigns we develop a familiarisation with brands and providing we are able to connect with them, we learn to trust them.
But even with the most established of worldwide brands, how accurately are we able to remember them from memory? You would imagine with such high profile, blue-chip examples, there is so much opportunity to see them each day meaning that remembering the simplest of details would be a foregone conclusion. But it is not as straightforward as you may think. Based on the results below, it’s more challenging than you would imagine to memorise these ubiquitous emblems.

Through research undertaken by Signs.com, we take a look at six international brands that can be considered as household names in the UK; Apple, Ikea, Adidas, Burger King, Dominos and Starbucks. These are prime examples of businesses who through growing reputation and success, continue to maintain a solid marketing drive, consistently ensuring that their brand is universally never far from the forefront of our minds.

When it comes to the manifestation of a brand, there are many factors to consider; shape, colour, typeface and all the unique little touches that are used to give it personality. It’s unsurprising to see that the brandmarks with the most accurate recreations are the ones with the simpler appearances. But in the more complex examples used,
recalling all of this information is not as straightforward as you would expect. As Sherlock Holmes once said, we “see but do not observe.” In the context of this article, we remember just enough of a brand’s appearance to be aware of its presence but recalling the finest of details is not necessary for us to be brand aware. But why aren’t we able to do this? Despite seeing something many times, we fail to create a lasting memory of it; this is something that has been dubbed “inattentional amnesia”. It is evident that one of the stronger areas we are able to recall is colour. Even with an example like Burger King with its trio colour palette, an added complexity like this doesn’t cloud our memory quite as much as you would expect. In contrast, we are weaker at retaining memory on a brandmark’s shape; in the case of Starbucks, remembering the intricate details of the iconic mermaid are a step to far for many.

Ultimately, the goal with branding is to find the sweet spot between something that can be easily remembered whilst being distinctive enough to ensure that it doesn’t just blend in with the competition. With the experiment that Signs.com conducted, it proves that even with the most established of brands, human biology stands in the way of us having the ability to create a photographic memory of them so limitations will always exist.